Refund policy

Gaff & Go is a Transgender lingerie, swimwear & accessories brand for Pre-op Transgender women, Non-Binary People & those who Tuck.

At GAFF AND GO, we are committed to providing you with a positive shopping experience and ensuring your satisfaction with our products. Please review our refund policy below before any purchase is made, so as to understand our guidelines and procedures.

SHIPPING:

  • All our pieces are shipped from our UK Warehouse within 1-3 business days.
  • UK orders are shipped via Royal mail and/or Priority Mail and typically take 1-5 days depending on your location.
  • International Shipping takes 1-3 weeks in addition to our regular processing time (1-2 days). Please contact us for questions about International orders.
  • DHL Tracking 1-7 Days

Return Policy:

Please be sure to read the product description in its full entirety prior to making your purchase.
If for any reason you are unhappy with your purchase, please contact us within 3 days of delivery and we will do our best to work out a solution.

  • NO REFUND, NO EXCHANGE, NO RETURNS!!
  • ALL SALES ARE FINAL!
  • PLEASE DO NOT PURCHASE IF NOT SURE, AS ALL SALES ARE FINAL!
  • Due to the delicate nature of these items, for health and safety reasons, we cannot accept returns or offer refunds or exchanges as once these items leave our warehouse, we cannot accept returns as we won’t be able to resell them!
  • We are a small trans family run brand and doing our best to support our community

SUPPORT! 

  • If you are facing difficulties and cannot afford any of our items, please contact Trans Celebration for support!
  • TRANS CELEBRATION @transcelebration : a trans-led, human rights and community organization dedicated to highlighting issues affecting trans and gender-diverse people in the United Kingdom, and improving the quality of their lives.
    www.transcelebration.org
    @transcelebration

LET'S GET SOCIAL ________________❤❤

Follow us on Instagram & tag us in your photos!
Facebook Page https://www.facebook.com/gaffandgo/
Instagram @gaffandgo
Twitter @gaffandgo

Business Location:

GAFF AND GO is a UK-based business, and our operations are conducted in accordance with UK consumer protection laws and regulations.

We value your satisfaction and strive to address any concerns you may have. If you have any further questions or need assistance regarding our refund policy, please reach out to us at admin@gaffandgo.com. Our dedicated customer service team is here to help.

Thank you for choosing GAFF AND GO. We appreciate your support, and we look forward to serving you again in the future.